I will apologize in advance for any snark that you detect in this post. I try to keep things elevated and fairly neutral, but this latest chaotic development from the Internal Revenue Service concerns me, and I don’t want to dilute my thoughts as I address the issues that I see when it comes to the latest hiring “push” from the Service.

Last week, the Internal Revenue Service announced that it would be hiring several thousand employees as contact representatives and tax examination technicians, while simultaneously getting rid of direct filing capabilities (taxpayers are once again going to have to figure out how to use commercial tax filing software if they want to submit electronic returns). This hiring “push” comes after months of intentionally reducing a number of the employees that were already doing collection and tax resolution tasks. Many of these employees were not at the top of their pay scales – they were fairly newer hires – and now the Service will be tacking on the cost of re-hiring people at the same levels of the ones that were just terminated earlier this year.

If that isn’t wacky enough, it gets even more chaotic. The job announcement for contact representatives was posted on July 29th, and canceled on July 31st. Yes, you are reading that correctly: within 72 hours of posting the job, it was canceled on the federal government’s hiring platform, USAJobs. Why was it canceled so quickly? It’s possible that IRS had already gotten the maximum number of applications they were seeking. But, it’s far more likely that the post was published hastily, and it likely was missing a number of critical details. Whenever I’ve seen jobs posted and taken down quickly, it’s usually because the HR Department was ill-prepared and put up an inaccurate, incomplete announcement (most likely scenario) or the requested number of applications (let’s say, no more than 200 or 500) was received (this is very unlikely). The whole thing smacks of impulsive decision making and poorly completed, rushed work.

Oh, that quickly removed announcement? It was only eligible for certain categories of IRS employees anyway: specifically, current IRS employees, and IRS career transition employees (those were previously fired or otherwise subjected to reduction-in-force actions [layoffs]). So, they terminated people, only to attempt to hire the same folks back, at the same pay rates that they were using before. In summary, this whole game of layoffs and rehires is an expensive exercise in futility.

I also mentioned that there is an announcement for tax examination technicians. That post is still available, but it’s for that same limited group of IRS employees (current IRS and career transition IRS employees), which, again, makes the vast majority of people ineligible to apply. Additionally, the tax exam tech posting was done so hastily that the hyperlinked video on the job announcement doesn’t work at the time of this posting: the promotional video generally provided to potential employees isn’t even viewable! All of this smacks of rush work and poor execution from IRS. And of course, the tax exam tech job caps at roughly $60,000, with no telework or remote work options, and the expectation of developing into a technical advisor, classroom instructor or on-the-job trainer (with no additional pay: you’d be getting the same compensation as someone that didn’t train fellow employees).

I’ve seen disorganized hiring efforts before, but this one has to be one of the most comical, considering how the IRS wants to hire back the same people that were unceremoniously discarded several months ago. If I was one of those terminated employees, this game of “keep away” that IRS is playing with people’s livelihoods would completely turn me off to working for them again. However, for those that decide that they want to try it again, and find a way to make these games work for them . . . I have some strategies coming for you later this week. Make sure to come back so I can explain exactly how to WIN while working an IRS job. I’ll talk to you all soon!